Open Access Graduate Research Paper
It is the purpose of this paper to explore literature that discusses empathic listening as an effective tool for conflict management. Further, this study surveys current empathic listening instruction in Iowa's teacher-preparation institutions. The basis for this research focuses on the following questions: (1) Does the literature suggest a link between empathic listening and conflict management? (2) Does the literature suggest effective methods for empathic listening instruction? and (3) What instructional methods for empathic listening are currently utilized in teacher-training programs?
Year of Submission
Master of Arts
Department of Communication and Theatre Arts
1 PDF file (39 pages)
©1989 Patricia A. Downs
Downs, Patricia A., "The Status of Empathetic Listening Instruction for Conflict Management in Iowa's Teacher Education Institutions" (1989). Graduate Research Papers. 4026.