Graduate Research Papers


Open Access Graduate Research Paper


It is the purpose of this paper to explore literature that discusses empathic listening as an effective tool for conflict management. Further, this study surveys current empathic listening instruction in Iowa's teacher-preparation institutions. The basis for this research focuses on the following questions: (1) Does the literature suggest a link between empathic listening and conflict management? (2) Does the literature suggest effective methods for empathic listening instruction? and (3) What instructional methods for empathic listening are currently utilized in teacher-training programs?

Year of Submission


Degree Name

Master of Arts


Department of Communication and Theatre Arts


If you are the rightful copyright holder of this graduate research paper and wish to have it removed from the Open Access Collection, please submit an email request to Include your name and clearly identify the thesis by full title and author as shown on the work.

Date Original


Object Description

1 PDF file (39 pages)