Rod Library Faculty Publications

Document Type

Article

Publication Version

Published Version

Journal/Book/Conference Title

College & Research Libraries

Volume

81

Issue

3

First Page

345

Last Page

360

Abstract

This study identifies the successes and challenges associated with the addition of a nonlibrary service desk in a university library’s learning commons. The authors wanted to know whether a training and service collaboration with an outside unit could reliably and efficiently connect students to the librarians, academic support services, and other resources that they need; and if advanced skills (including information literacy) training could be successfully built into the existing infrastructure of academic support departments. The authors identified strategies to address barriers when maintaining and improving a collaborative relationship and a dual-desk service model.

Department

Rod Library

Comments

First published in College & Research Libraries, v.81 n.3 (April 2020), pages 345-360, by Association of College and Research Libraries. DOI: 10.5860/crl.81.3.345

Original Publication Date

4-2020

DOI of published version

https://doi.org/10.5860/crl.81.3.345

Repository

UNI ScholarWorks, Rod Library, University of Northern Iowa

Copyright

©2020 Theresa Westbrock and Angie Cox

Creative Commons License

Creative Commons Attribution-Noncommercial 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

Language

en

File Format

application/pdf

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