Open Access Honors Program Thesis
Atul Mitra, Honors Thesis Advisor
Organizational commitment; Employee loyalty;
The modern workplace encompasses a multi-generational and diverse workforce. Now more than ever, workplaces include those of various ages, backgrounds, races, and more. It is important for an organization to manage the differences among its employees in order to influence personal and organizational outcomes. After all, work-related personal outcomes allow the employee to evaluate the organization and find his/her place within it- which influences commitment to an organization. Organizational commitment is a crucial goal due to its ability to reduce various dysfunctional behaviors such as absenteeism or turnover. High organizational commitment also leads to various positive outcomes including stronger customer loyalty. One way to determine the differences among employees is to take the generational approach. Individuals who are a part of certain generations may differently experience specific workrelated outcomes. Workplaces that increase organizational commitment tend to be inclusive and sensitive to diversity. In order to create a workplace that increases organizational commitment, employers need to understand what the members in their inclusive workplace value the most in regard to work-related outcomes.
Year of Submission
Department of Management
University Honors Designation
A thesis submitted in partial fulfillment of the requirements for the designation University Honors
1 PDF file (26 pages)
©2019 Mushaun Miller
Miller, Mushaun, "Work-related outcomes and organizational commitment" (2019). Honors Program Theses. 398.