Faculty Publications

Balancing Evolving “Real” and “Virtual” Patron Needs: A Challenge for Access Services in Academic Libraries

Document Type

Article

Keywords

Academic libraries, Competition, Legacy services, Library as place, Service trends

Journal/Book/Conference Title

Journal of Access Services

Volume

3

Issue

4

First Page

13

Last Page

27

Abstract

Academic libraries are at a crossroads, facing increasing competition from other student services within their institutions and from commercial entities that duplicate their services. Examining some broader trends in education leads to suggestions as to how libraries might re-examine legacy services and assumptions and consider new directions. Specifically, the contributions that might be made by areas traditionally considered part of access services are considered. An annotated bibliography is included. doi:10.1300/J204v03n04_02 © Copyright (c) by The Haworth Press, Inc. All rights reserved.

Department

Rod Library

Original Publication Date

7-26-2007

DOI of published version

10.1300/J204v03n04_02

Link to Full Text

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