Dissertations and Theses @ UNI

Availability

Open Access Thesis

Keywords

University of Northern Iowa--Students--Attitudes; University of Northern Iowa; Grading and marking (Students)--Iowa--Cedar Falls; Classroom environment--Psychological aspects; Grading and marking (Students); Students--Attitudes; Iowa--Cedar Falls; Academic theses;

Abstract

This study is an ethnographic examination of a performance-based basic communication course, Oral Communication, at the University of Northern Iowa. During the Fall 2002 semester, I stayed in a lab section as a participant observer. After the semester was over, I conducted in-depth interviews with the selected students and the instructor. I looked at the classroom from an interpersonal perspective. Specifically, I focused on two major topics: students' uncertainty reduction in the classroom and their perceptions of the instructor's written feedback. Through this examination, I found that several important factors affected students' uncertainty reduction and their perceptions. Regarding written feedback, I found that it helped the students reduce their uncertainty by the instructor communicating grading policy and expectations. In addition, it informed the students what they could do to improve their subsequent speech performances. However, written feedback may increase students' uncertainty if they find unexpected or new information in the feedback. The findings of this study suggest a supportive classroom climate helps students feel comfortable in the classroom, and, as a result, it leads to students' positive perceptions as well as reduction of their uncertainty. Specifically, several communication variables were found as effective for creating a supportive climate ( e.g., self-disclosure, humor, sufficient interactions at the initial stages of the class). This study also suggests the importance of examining classroom context. Throughout this study, I found that something important for the development of classroom culture happened in the classroom and in one's mind every day. These events affected students' interpretations of previous events and the enacting of future behaviors. In order to describe the findings along with the classroom context, I took a unique approach in Chapter IV: a chronological writing style. It helped create the context of the classroom by providing interdependence between events that took place in the classroom. In this chapter, I incorporated participants' perspective and my perspective to describe what happened inside the classroom as well as inside the participants, including the students, the instructor, and myself. This study also indicates several implications for the fields of communication education and instructional communication.

Year of Submission

2003

Degree Name

Master of Arts

Department

Department of Communication Studies

First Advisor

April Chatham-Carpenter

Second Advisor

Paul Turman

Third Advisor

Leah White

Comments

If you are the rightful copyright holder of this thesis and wish to have it removed from the Open Access Collection, please submit a request to [email protected] and include clear identification of the work, preferably with URL.

Date Original

2003

Object Description

1 PDF file (147 leaves)

Language

en

File Format

application/pdf

Share

COinS