"Impact of Virutal Connectedness" by Kim Smith
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Authors

Kim Smith

Abstract

Technological innovation has created countless opportunities for employees to complete their work anytime, anywhere using nontraditional work arrangements. The proliferation of communication technology use, along with organizational responses to the COVID-19 pandemic, challenge the traditional types of boundaries that employees typically create around their work and home roles. This study connects boundary management profiles developed by Kossek, Ruderman, Braddy, and Hannum in 2012 to the concept of virtual connectedness, suggesting that the extent to which an employee is virtually tied to their organization may influence the amount of control that individual has over their work-nonwork boundaries. Findings suggest that, while virtual connectedness may impact the ways in which boundaries are enacted, individuals who are more connected and prefer to use communication technologies to integrate their work and home lives may actually gain more control over that process. Implications for trends in generational behaviors and the COVID-19 crisis are discussed.

Journal Title

Iowa Journal of Communication

Volume

52

Issue

1

First Page

68

Last Page

85

Language

en

File Format

application/pdf

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