Faculty Publications

Small Group Use Of Communication Technologies: A Comparison Of Modality On Group Outcomes

Document Type

Article

Keywords

groups, satisfaction, social presence, technology, technology acceptance

Journal/Book/Conference Title

Communication Research Reports

Volume

36

Issue

4

First Page

298

Last Page

308

Abstract

Technology is an essential, and inevitable, component of group work and, as technology evolves, it is necessary to understand the impacts of various communication technologies on group outcomes. Groups, either working face-to-face, using two-dimensional video conferencing or three-dimensional tele-immersive video conferencing, were compared by how accurately and quickly they completed a task. Group member perceptions of social presence, satisfaction and technology acceptance were also explored. Results indicated little difference between face-to-face groups and 2D groups, while 3D groups were less accurate and slower with members reporting less social presence and satisfaction. However, when technology acceptance was controlled for, participants in this condition had more positive perceptions about the technology.

Department

Department of Communication and Media

Original Publication Date

8-8-2019

DOI of published version

10.1080/08824096.2019.1660869

Repository

UNI ScholarWorks, Rod Library, University of Northern Iowa

Language

en

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