Faculty Publications
Information Technology Support Services: Crisis Or Opportunity?
Document Type
Article
Journal/Book/Conference Title
Campus-Wide Information Systems
Volume
13
Issue
4
First Page
14
Last Page
23
Abstract
Reports that information technology support services are in crisis, owing to dramatically increased expectations and stable or dwindling funding. Examines the root causes and suggests actions which may help resolve the situation by reducing expectations, increasing effectiveness and building partnerships. © 1996, MCB UP Limited
Department
Department of Information Systems and Computing Services
Original Publication Date
12-1-1996
DOI of published version
10.1108/10650749610152797
Recommended Citation
Yohe, J. Michael, "Information Technology Support Services: Crisis Or Opportunity?" (1996). Faculty Publications. 4072.
https://scholarworks.uni.edu/facpub/4072
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