A Model For Institutionalizing TQM In A State Government Agency

Authors

Arvinder P.S. Loomba, University of Northern IowaFollow
Michael S. Spencer, University of Northern IowaFollow

Document Type

Article

Journal/Book/Conference Title

International Journal of Quality & Reliability Management

Volume

14

Issue

8

First Page

753

Last Page

767

Department

Department of Management

Original Publication Date

11-1-1997

DOI of published version

10.1108/02656719710181295

Recommended Citation

Loomba, Arvinder P.S. and Spencer, Michael S., "A Model For Institutionalizing TQM In A State Government Agency" (1997). Faculty Publications. 3975.
https://scholarworks.uni.edu/facpub/3975