Faculty Publications

Title

Predicting the level of B2B e-commerce in industrial organizations

Document Type

Article

Keywords

Business-to-business, Electronic commerce, Innovation, Organizational structure

Journal/Book/Conference Title

Industrial Marketing Management

Volume

34

Issue

3

First Page

221

Last Page

234

Abstract

Through the use of business-to-business electronic commerce (B2B e-commerce), leading companies are transforming interorganizational transaction processing, trading, and collaboration into a competitive advantage. The research empirically examines several models with B2B e-commerce overall use as the dependent variable and innovation characteristics, context, channel factors, and organizational structure as the predictor variables. The results demonstrate that compatibility with existing systems, cooperative norms with customers, lateral integration within a firm, technocratic specialization, and decentralization of information technology decisions facilitate B2B e-commerce overall use. In addition, large firms are more likely than small firms to have greater levels of B2B e-commerce and firms are more likely to use B2B e-commerce with customers that use recommendations rather than threats to encourage e-commerce use. © 2004 Elsevier Inc. All rights reserved.

Original Publication Date

4-1-2005

DOI of published version

10.1016/j.indmarman.2004.01.009

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