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Abstract

This study investigated the moderating effects of perceived face threat and interactional justice in supervisor requests on employee psychological reactance and examined the mediating effects of reactance in the relationships of perceived freedom threat, face threat, and interactional justice with verbal defensiveness. Results showed that perceived face threat had significant main effects and moderating effects on reactance, but interactional justice, in spite of its significant main effects, did not have moderating effects on reactance. Results also showed that reactance did not mediate the effects of perceived freedom threat, face threat, and interactional justice on verbal defensiveness in real organizational setting.

Journal Title

Iowa Journal of Communication

Volume

46

Issue

2

First Page

138

Last Page

158

Language

en

File Format

application/pdf

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