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Abstract

Within the past two decades a new form of shopping has emerged; shopping by way of the television, otherwise known as electronic home shopping. In the past, communication models have only accounted for a dyadic relationship, but because of the marriage of television and telephone in electronic home shopping, a third dimension emerges. This paper analyzes the call-in customers of the Home Shopping Club, or what is called the third dimension in this study. The third dimension's role is discussed as well as its relationship to the sales representatives and other Home Shopping Club (HSC) viewers. The communication that occurs on HSC should be seen as a triadic social event rather than dyadic.

Journal Title

Iowa Journal of Communication

Volume

33

Issue

2

First Page

53

Last Page

61

Language

en

File Format

application/pdf

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