Abstract
The relationship two people establish as a result of their conversation is affected by the relational perceptions as well as the content exchange. Various schools of counseling, therapy, and communication agree that this relationship correlates with the effectiveness of the communication.
In a review of the research from the counseling and therapeutic perspective, Gardner writes: The evidence that the quality of a therapeutic relationship is a correlate of therapeutic change [therefore effective] lies not in the conclusive results of any one study, but rather in the repeated findings of a series of studies.
Since a satisfying relationship is central to effective communication, it becomes important to find some measures of the strength of this relationship if it is to be systematically studied. Goldstein and Simonson point to interpersonal attraction as an important measure of relational strength. Strong and Hatross write that the counseling relationship may be seen as a situation where the counselor creates a positive atmosphere which will influence the client's attitude and behavior. Patton and Giffin view the satisfying interpersonal relationship as warm and personal. To some extent, then, the satisfaction in a relationship is measured by interpersonal attractiveness, positive regard and personal warmth. Therefore, these measures of satisfaction are represented as the dependent variables in this study.
Journal Title
Iowa Journal of Speech Communication
Volume
14
Issue
1
First Page
15
Last Page
23
Language
en
File Format
application/pdf
Recommended Citation
Kaufmann, Paul J. and Lensch, Rebecca A.
(1982)
"The Effects of Active Listening and Feedback on the Communication Relationship,"
Iowa Journal of Communication: Vol. 14:
No.
1, Article 6.
Available at:
https://scholarworks.uni.edu/ijc/vol14/iss1/6
Copyright
©1982 Iowa Communication Association
