Graduate Research Papers


Open Access Graduate Research Paper


Counseling in higher education;


Advancements in technology are impacting every sector in our nation, and institutions of higher education are no exception. Academic advising is one division of student affairs at colleges and universities that has benefited from past technological advancements. Making advising processes more efficient and effective has helped advisors focus on a developmental approach when working with students, which is a method endorsed by many professionals within the field.

Online and web-based services are another area of advancement, which some advising offices are currently implementing to further assist them in their objectives. The range of these services is vast and the ways in which academic advising offices can utilize them are many. The benefits are obvious; however, limiting face-to-face interactions and opportunities for relationship building may be detrimental for the advising process. Finding a balance between online resources and personal interactions is essential for advisors in maintaining good relationships with their students.

Year of Submission


Degree Name

Master of Arts in Education


Educational Leadership, Counseling, and Postsecondary Education

First Advisor

Carolyn R. Bair


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Date Original


Object Description

1 PDF file (25 pages)



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