Faculty Publications

Title

Developing communication management skills: Integrated assessment and reflection in an experiential learning context

Document Type

Article

Keywords

Assessment, Experiential learning, Team communication

Journal/Book/Conference Title

Business and Professional Communication Quarterly

Volume

79

Issue

4

First Page

416

Last Page

441

Abstract

The value of experiential learning is widely acknowledged, especially for the development of communication skills, but students are not always aware of their own learning. While we can observe students practicing targeted skills during the experiential activity, the experience can also color their explicit understanding of those skills. Transfer of applied knowledge to managerial contexts requires an explicit grasp of the skills as appropriate solutions to the problems they encounter within the experiential team. This article reports the adaptation of assessment processes to encourage the reflection steps necessary for developing the desired managerial perspective on team communication.

Original Publication Date

12-1-2016

DOI of published version

10.1177/2329490616660815

Repository

UNI ScholarWorks, Rod Library, University of Northern Iowa

Language

en

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