Faculty Publications

Title

Challenges for digital transformation–towards a conceptual decision support guide for managers

Document Type

Article

Keywords

challenges, decision support guide, digital transformation, dilemmas, managers, Word

Journal/Book/Conference Title

Journal of Decision Systems

Volume

27

First Page

38

Last Page

45

Abstract

Digital technologies are transforming operations, products and services in organisations large and small. The digital transformation of organisations is extolled as a solution to organisational challenges related to both efficiency and effectiveness. To date, there has been limited consideration of the challenges of successfully operationalising a transformative digital transformation approach. This article examines some of the common dilemmas facing managers that may be relevant across a range of organisational scenarios. Seven factors are analysed to provide a starting point for creating successful digital transformations in business. To begin to tackle these challenges, this research-in-progress paper proposes a digital transformation decision support guide for managers. This tool may be utilised by managers, supporting them to move from an ad hoc technology-driven approach to a more systematic integrated approach to digital transformation.

Original Publication Date

5-15-2018

DOI of published version

10.1080/12460125.2018.1468697

Repository

UNI ScholarWorks, Rod Library, University of Northern Iowa

Language

en

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