Challenges for digital transformation–towards a conceptual decision support guide for managers
challenges, decision support guide, digital transformation, dilemmas, managers, Word
Journal of Decision Systems
Digital technologies are transforming operations, products and services in organisations large and small. The digital transformation of organisations is extolled as a solution to organisational challenges related to both efficiency and effectiveness. To date, there has been limited consideration of the challenges of successfully operationalising a transformative digital transformation approach. This article examines some of the common dilemmas facing managers that may be relevant across a range of organisational scenarios. Seven factors are analysed to provide a starting point for creating successful digital transformations in business. To begin to tackle these challenges, this research-in-progress paper proposes a digital transformation decision support guide for managers. This tool may be utilised by managers, supporting them to move from an ad hoc technology-driven approach to a more systematic integrated approach to digital transformation.
Original Publication Date
DOI of published version
UNI ScholarWorks, Rod Library, University of Northern Iowa
Heavin, Ciara and Power, Daniel J., "Challenges for digital transformation–towards a conceptual decision support guide for managers" (2018). Faculty Publications. 708.