Faculty Publications

Title

Impacts of problem structure and computerized decision aids on decision attitudes and behaviors

Document Type

Article

Keywords

Behavioral decision theory, Computerized decision aids, Decision behavior, Decision making, Decision software, Decision support systems, DSS, Management support, Problem structure

Journal/Book/Conference Title

Information and Management

Volume

26

Issue

5

First Page

281

Last Page

294

Abstract

Little attention has been given to the fit of specific types of computerized decision aids with various decision problem situations. Information regarding this potential contingency relationship is needed both for theoretical development and for guiding practical applications. This paper reports a laboratory study of the relationships between use of an ad hoc, personal, computerized decision aid, problem structure, and various dependent variables. Results indicate computerized decision aid users had positive attitudes toward the aid and, compared to a group of non-users, (1) considered fewer alternatives, (2) took more time making decisions, and (3) used more analytical tools. Identifying alternatives for decision makers seemed to seriously limit search behavior and alter choice behavior. Judges' assessments indicated that decision quality of the computerized decision aid users was generally worse than that of nonusers. There were few significant interaction effects between problem structure and use of the computerized aid. © 1994.

Original Publication Date

1-1-1994

DOI of published version

10.1016/0378-7206(94)90067-1

Share

COinS