Dialogue-awareness-*tolerance (DA*T): a multi-layered dialogue expanding tolerance for ambiguity and discomfort in working toward conflict resolution
conflict management, dissonance, Intergroup conflict, intergroup dialogue, moral exclusion
Journal of Ethnic and Cultural Diversity in Social Work
The Dialogue-Awareness-*Tolerance (DA*T) Model stresses dialogue, intrapersonal and interpersonal, to (a) raise personal and community awareness, (b) reengage positive moral self-sanctioning mechanisms, (c) support those who are targets of intolerance, violence or harassment or have witnessed it, (d) stabilize and deescalate crisis and conflict situations, (e) acknowledge one’s vulnerability/discomfort/ambiguity in such dialogs, (f) increase tolerance to such reactions, (g) process the dissonance and (h) take action toward change. The DA*T Model incorporates and expands upon the processes of deconstructing the moment, critical incident stress debriefing, critical-dialogic intergroup dialogue and social action to make the experience manageable, safe and productive.
Department of Social Work
Original Publication Date
DOI of published version
UNI ScholarWorks, Rod Library, University of Northern Iowa
Onken, Steven J.; Franks, Cheryl L.; Lewis, Sarah J.; and Han, Shinhee, "Dialogue-awareness-*tolerance (DA*T): a multi-layered dialogue expanding tolerance for ambiguity and discomfort in working toward conflict resolution" (2020). Faculty Publications. 413.