Faculty Publications

Supply Chain B2B E-Commerce And Time-Based Delivery Performance

Document Type

Article

Keywords

Business-to-business marketing, Delivery lead time, Electronic commerce, Organizational structures, Supply chain management, Time-based management

Journal/Book/Conference Title

International Journal of Physical Distribution and Logistics Management

Volume

34

Issue

8

First Page

645

Last Page

661

Abstract

The research empirically investigates the relationships among supply chain B2B e-commerce, environmental uncertainty, organizational structure, and time-based delivery performance. The results show that B2B e-commerce enhances time-based delivery performance. The process turbulence component of environmental uncertainty has direct influence on B2B e-commerce implementation and an indirect influence as mediated by the integration dimension of organizational structure. Process turbulence thus indirectly has a positive effect on time-based delivery performance, whereas demand unpredictability has no effect. Integration within the firm associates with B2B e-commerce implementation, while decentralization and formal control are unrelated to B2B e-commerce. © Emerald Group Publishing Limited.

Department

Department of Marketing

Original Publication Date

1-1-2004

DOI of published version

10.1108/09600030410557776

Link to Full Text

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