Supply chain B2B e-commerce and time-based delivery performance
Business-to-business marketing, Delivery lead time, Electronic commerce, Organizational structures, Supply chain management, Time-based management
International Journal of Physical Distribution and Logistics Management
The research empirically investigates the relationships among supply chain B2B e-commerce, environmental uncertainty, organizational structure, and time-based delivery performance. The results show that B2B e-commerce enhances time-based delivery performance. The process turbulence component of environmental uncertainty has direct influence on B2B e-commerce implementation and an indirect influence as mediated by the integration dimension of organizational structure. Process turbulence thus indirectly has a positive effect on time-based delivery performance, whereas demand unpredictability has no effect. Integration within the firm associates with B2B e-commerce implementation, while decentralization and formal control are unrelated to B2B e-commerce. © Emerald Group Publishing Limited.
Original Publication Date
DOI of published version
Iyer, Karthik N.S.; Germain, Richard; and Frankwick, Gary L., "Supply chain B2B e-commerce and time-based delivery performance" (2004). Faculty Publications. 3163.