Faculty Publications

Title

"A GEM" for increasing the effectiveness of diversity training

Document Type

Article

Keywords

Diversity goals, Diversity training, Training effectiveness

Journal/Book/Conference Title

Human Resource Management

Volume

49

Issue

6

First Page

1089

Last Page

1106

Abstract

Questions about diversity training's utility and effectiveness remain despite its widespread use and the significant investments many firms make in such training. As a result, some HR practitioners have doubts about its relevance in the workplace. In this paper, we envision a future state of diversity training whereby diversity is embedded into work practices and programs through direct knowledge transfer, continuous skill development, and accountability for learning. We recommend four specific guidelines that HR leaders can follow to achieve this "future state" called A.G.E.M.-Approach, Goals, Executive Commitment, and Mandatory Attendance. We suggest that following the A.G.E.M. approach will lead to the kind of transformative behavioral changes required for effective diversity training programs. © 2010 Wiley Periodicals, Inc.

Original Publication Date

11-1-2010

DOI of published version

10.1002/hrm.20396

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