Dissertations and Theses @ UNI


Open Access Dissertation


Quality control--Costs--Mathematical models; Manufactures--Quality control--Mathematical models;


The intent of the study was to construct a quality cost model for manufacturing enterprises. A quality cost model provides a manufacturing enterprise with a cost structure which enables it to gauge and measure the efficiency and effectiveness of its management and processes. The quality cost model was specifically constructed to aid a manufacturing enterprise in establishing a quality cost system for its operations and activities and contains three distinct initial implementation or decision areas; the quality cost management decisions area, the quality cost system applications area, and the quality cost system utilization area.

The quality cost model was evaluated by a panel composed of quality practitioners from a wide variety of manufacturing enterprises after the panel had received an explanation of the quality cost model's functions and operation and the panel had utilized the quality cost model during demonstration exercises.

Study results indicated that the quality cost model is very adoptable and adaptable across a wide variety of industries and is potentially effective in enabling a manufacturing enterprise to structure and develop a preliminary quality cost system.

Year of Submission


Degree Name

Doctor of Industrial Technology


Department of Industrial Technology

First Advisor

Ronald D. Bro, Advisor

Second Advisor

Mohammed F. Fahmy, Co-Advisor

Date Original


Object Description

1 PDF file (vii, 390 pages)



File Format